Hello, my domain is 1 year old and i have paid $ to registrar njal.la for next year for my domain but what i see now my domain is on pending release status and my DNS totally removed and domain is not working anymore.njalla team said that(Hi,we have contacted the registrar to find out why the domain was not renewed, it was paid for until June 2, 2020.kind regards, Njalla team)and after few hours he again reply me with this(The .nz registrar claims a letter was sent to your address with a code, but we never got that letter.) its been 3 days now and still there is no update about my domain and its still on pending release, what should i do? please suggest me. thanks
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