I used to work at the BBC managing a team of IT engineers. When issues arose with performance on TS or VMs then we had a formula based on the user count to work out what server resources were required. I can't remember what the numbers were though, as it was 5 years ago now.However, back to the here and now, I'm not in IT unfortunately, miss it, but hey ho, my current employer has third party support with everything in the cloud on a TS Server. Since I've started we've added 3 new users, not a lot, but when the available resources were already low, in my opinion, its even worse now. I've asked them to increase RAM and allocate another couple of cores to us but they want more money, even though I have said that as we pay per user, our resource allocation should go up. I wasn't here when they agreed the contract, and it doesn't explicitly state it that way, although it reads in a way that suggests that, and the management team here understood that was the case too.So my question really is, what is the normal allocation of RAM and CPU per user these days and in a standard cloud based hosting situation, does a per seat cost cover not server resources as well?Cheers
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