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Spurious hotmail password resets

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Bit of a strange one: I have an elderlly relative who uses hotmail and she keeps getting password reset confirmation emails (ie "click on this link to reset your password") for a completely different hotmail account. It's not a friend's account, no-one we have heard of.

This doesn't seem sinister, and as far as I can tell, the emails are genuinely from MS. It is annoying though

Anyone seen this before or have any idea on how to stop it?

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