I work in an office with only 7 employees, and we have used a NZ based email/website hosting business for many years with no major issues.In the last 12 months the amount of spam we received became unbearable (hundreds a day through their spam assassin 'filters') but thankfully in the last few weeks they have implemented a new filter and we're now pretty much spam free.However, since this change we've had several days worth of email down time (an intermittent inability to connect to their smtp servers and client emails bouncing back to them). We've been working with them, and them with us, to get it resolved, but it's ongoing and I feel like we're being used as guinea pigs for a service we actually pay for...But we pay so little that it's hard to warrant trying to make a point about the 99.9% uptime guarantee. I mean, should we expect 0.1% refund for the extended downtime? It seems ridiculous.But today, their whole network of services seems down so we're looking at our options. Particularly with email where we need to feel secure knowing the service will be robust.Has anyone here used the Gmail or Office365 (or other?) business email hosting services? What are your thoughts? They're significantly more expensive than our current hosting, but do offer storage which far exceeds what we have now.
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